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Business Systems & Infrastructure

Your operating backbone.

Five systems that organise and run a business behind the scenes — CRM, reporting, e-commerce, integrations, and dashboards. This is what makes Corelink the company's automation backbone, not just its front desk, and it deepens every retainer it touches.

B1 · CRM Setup & Integration

Every customer, conversation, and deal in one organised place — updating itself.

This sets up a clean CRM — HubSpot free, Airtable, or similar, chosen to fit your business — with pipelines, stages, and fields tailored to how you actually sell, and connects it to WhatsApp, email, forms, and calls so every interaction logs itself automatically. Your existing contacts are migrated in, and your team gets training on the basics. It replaces scattered chats and notebooks with one clear, searchable view of the whole business, built for growing businesses currently drowning in scattered WhatsApp chats, spreadsheets, and sticky notes.

The flat monthly retainer replaces hourly CRM management — predictable for you, and it never goes stale.

B2 · Internal Workflow & Reporting Automation

The weekly admin the owner hates — done automatically, every week.

This automates the repetitive back-office work: pulling numbers together from your tools, building scheduled reports on a daily, weekly, or monthly cadence, sending team update digests, and syncing tools with each other so information doesn't have to be re-entered by hand. Reports and summaries arrive on schedule without anyone assembling them manually. It's built for owners and managers buried in repetitive admin, reporting, and tool-juggling who want the numbers without the hours spent compiling them.

Reporting needs change as the business grows — the retainer keeps reports relevant instead of stale.

B3 · E-commerce & Order Automation

From order to delivery update — automate the whole customer journey.

This automates order confirmations, shipping and delivery updates over WhatsApp or email, abandoned-cart recovery sequences, post-purchase review requests, and re-order nudges, with your store connected directly to the automation engine and customer data synced to a sheet or CRM. It keeps online buyers informed and coming back with no manual messaging required. Built for online stores, D2C brands, and sellers on Shopify, WooCommerce, and marketplaces — the abandoned-cart recovery flow alone commonly pays for the whole system.

Abandoned-cart recovery usually pays for the whole system on its own — it's built in from day one.

B4 · Custom Integration & API Build

Make two tools that don't talk to each other work as one.

When a business runs on tools that don't connect, this builds the bridge — moving data between apps, websites, and databases through their APIs and webhooks (using n8n or custom code where needed), with proper field mapping, transformation, error handling, and retry logic, and full documentation of how the integration works. It's the fix for "I wish X just updated Y on its own," built for any business with tools that should share data but don't, and for software teams that need a reliable connector rather than a fragile one-off script.

Integrations break when the connected apps update — the retainer covers the monitoring a one-off build never gets.

B5 · AI Reporting & Analytics Dashboard

One live dashboard that turns scattered numbers into clear decisions.

This pulls your business's data from wherever it lives into a single live dashboard with AI-written plain-language summaries that explain what changed and why, plus scheduled snapshot delivery over WhatsApp or email and refresh automation so it always stays current. You open one screen and understand the business — leads, bookings, revenue, reviews — at a glance, instead of digging through spreadsheets and apps. Built for owners and managers who want clarity without doing the digging themselves.

The plain-language AI summary is what turns a static dashboard into something you actually read.

Get started

Let's scope this together.

These run on paid infrastructure and heavier build effort, so they're quoted upfront — no partial pilot.

  • Clear fixed quote
  • No obligation
  • Scoped to you
FAQ

Questions, answered.

Straight answers on how this works, what it costs to start, and exactly what you're committing to.

No — we build around the tools you already use rather than forcing a rip-and-replace.